Terms
TERMS & CONDITIONS
SHIPPING:
• WE ESTIMATE THAT THE CUSTOMER WILL RECEIVE THE ORDER ANYWHERE FROM 5-14 BUSINESS DAYS FROM THE DATE OF SHIPMENT, NOT FROM THE DATE THE ORDER IS PLACED;
• IT WILL TAKE UP TO TWO DAYS TO PROCESS YOUR ORDER, AFTER YOUR PAYMENT IS AUTHORIZED AND VERIFIED;
• SHIPPING TIME DOESN'T INCLUDE WEEKENDS OR HOLIDAYS. IT IS AN ESTIMATE;
• SHIPPING FEE IS A FLAT RATE OF $12.
EXCHANGES:
• WE DO NOT ACCEPT EXCHANGES AT THIS TIME ON SALES ITEMS.
RETURN POLICY:
• MERCHANDISE MUST BE RETURNED WITHIN 14 DAYS OF THE DELIVERY DATE;
• MERCHANDISE MUST BE UNWORN AND UNWASHED;
• MERCHANDISE MUST HAVE ALL TAGS ATTACHED, INCLUDING ANY RAJU HANGTAGS;
• ANY MERCHANDISE MARKED "FINAL SALE" OR ANY MERCHANDISE PURCHASED WITH A PROMO CODE CANNOT BE RETURNED BECAUSE THOSE SALES ARE FINAL.
REFUNDS AND PROCESSING:
• REFUNDS WILL BE PROCESSED WITHIN APPROXIMATELY 7 TO 10 BUSINESS DAYS AFTER WE RECEIVE YOUR RETURNED ITEM;
• SHIPPING CHARGES ARE NON-REFUNDABLE;
• AT THIS TIME, WE DO NOT PROVIDE RETURN LABELS AND IT IS THE CUSTOMER’S OBLIGATION TO PAY SHIPPING COSTS TO RAJU’S RETURNS DEPARTMENT;
• ONCE PROCESSED, A $3.99 HANDLING AND PROCESSING FEE PER ITEM WILL BE DEDUCTED FROM THE AMOUNT REFUNDED TO THE CUSTOMER;
• ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE.
RETURN MERCHANDISE TO:
The Modest Market
6340 WILBUR AVE
RESEDA CA 91335